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For a made-to-measure estimate
Returns policyReturns policy
Please contact us within 7 days of receipt of your order should you have any query.
Whilst every effort is made to ensure that you receive the required goods in the best possible condition, please inspect your good carefully upon receipt. In the unlikely event that you receive faulty goods, please contact us immediately and we will replace these free of charge.
Please note that no refunds can be given once goods have been cut, treated or altered in any way.
Should you realise that you have ordered the wrong product and wish to return goods that are not faulty, this may be possible - please contact us to discuss this. Goods can only be returned to us after agreement has been confirmed in writing.
Any goods returned must be in a saleable condition and in the original packaging.
Returns are not usually possible if under 5 metres or 5 rolls of wallpaper
Suppliers do impose restocking fees or handling charges - typically 25% of the order value, although this could be as much as 75% and so a full refund would not be possible. All costs relating to postage for returns are the buyer's responsibility.